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RENDER ACADEMY

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GENERIC QUESTIONS

STUDENTS' QUESTIONS

  • WHAT IS RENDER ACADEMY?

    Render Academy is an online learning school that provides education in 3d computer graphics. Users can freely choose a course program that fits their education necessities.

    All courses are created by well known professionals from different countries that demonstrate different approach, pipeline and workflow.

  • HOW DOES IT WORK?

    Render Academy is based on simplicity and portability. To unlock a course you just need to register with your Google Account on the sidebar next to the chosen course.

    When you receive the confirmation email you can refresh the page and watch the lectures all the time you want. Just don't forget to login in your browser.

  • IS AN ACCOUNT NECESSARY?

    It depends on the course; some courses are free and unlocked for everybody, some are still free but available only after registration (and for that you need a Google Account) and other are for payment (you unlock them with Google Account and PayPal)

real ies questions

  • what is real ies?

  • how i activate the license?

    If during activation or PayPal purchase you typed a wrong email, you can contact the technical support.

    Please note that all orders are manually processed from Monday to Friday, 9AM to 6PM (GMT+1).

     

  • HOW MANY COMPUTERS CAN BE ACTIVATED WITH A LICENSE?

    One license is valid for one installation.

    However, if you need to have a copy of Real IES on your personal laptop - extra to your office's workstation - you can contact us to receive a second courtesy activation key.

    We support our customers' loyalty.

     

  • can i share the software license?

    No, license is uniquely generated for each user and can be activated only on one machine.

    Personal license gives you permission to lifetime free updates. Licensing system is automatic and requires to be managed just once during first install. It may be necessary to upgrade the licensing system from one major version to another. In this case we'll provide you a full guide and our technical support can be reached writing to support@renderacademy.com

  • IS REAL IES USEFUL FOR ARCHVIZ ONLY?

    No, you are welcome to experiment the usage of our .ies files on any kind of business.

    Some of our customers are using it for lighting design, others to define a projector for an installation. Some are using it for game development while, yes, the majority is using Real IES for 3D visualization purposes.

  • do you have special conditions for schools?

    Yes, we do.

    If you are a representative of a professional institution of any grade, teaching architecture, design and digital media, you can benefit of a 50% discount for each copy.

    Contact our sales department directly at support@renderacademy.com providing corresponding documentation before placing the PayPal order. School payment are accepted via wire transfer in multiples of 10 seats. One school license permits the installation on one workstation.

  • CAN I SELL .IES FILES CREATED WITH REAL IES

    No, we ask you not to resell the .ies files produced with Real IES. Of course you can monetize your final product (render, animation, movie, video clip, commercial, videogame, software, app and so on).

    Also the web is already full of .ies files. Real IES is a simple way to obtain them when necessary, crafting the exact one you have in mind for your own project.

  • is there any reseller program?

    No, at the moment Real IES is distributed exclusively by Render Academy. You can purchase your copy only through our sales page here. If somebody tried to sell you a copy, please report it to our sales department at support@renderacademy.com

  • is there a technical support?

    We believe that the user interface is so simple that everything can be managed in few seconds. However if you are experiencing technical problems you can contact us at support@renderacademy.com

  • HOW DO I MANAGE MY ACCOUNT?

  • WHY I CAN'T SEE THE COURSE?

    Some courses both free and paid, are private and unlockable with your Google Account. You need to submit the registration in the sidebar of the chosen course, wait the confirmation email and login in your browser to watch the lectures.

  • HOW CAN I PAY FOR THE COURSE?

    After adding the course, or the courses, in your cart you need to process the order.

    You can enter in your cart page and checkout the order. This will connect Render Academy with PayPal secure servers for transactions.

    Please note that we do not store your payment informations for security reasons: everything related to your bank account or money transfer is managed directly by PayPal.

  • CAN I PAY WITH CREDIT CARD?

    Sure, why not? Payments are managed by PayPal so everything that is good for PayPal is good for Render Academy.

  • WHERE CAN I FIND THE COURSES I BOUGHT?

    All the courses are associated with your Google Account. To see a course previously bought you simply need to login in your browser. Render Academy will detect your profile and unlock the lectures for you.

    For a reference on the bought courses you can check your courses activation emails that you receive after each registration or you can write to support@renderacademy.com

CLASSROOM APPLICATION

  • WHAT IS CLASSROOM?

  • HOW DOES CLASROOM WORK?

    At the moment of writing this note, Classroom is available as PC application and as soon as the Account management reaches a stable version we are going to open it for testing as Public Beta.

  • IS AN ACCOUNT NECESSARY?

    Yes, and you are going to create and maintain it using Classroom.

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